Shipping and Returns
Shipping & Returns
Shipping Information
We’re honored to create meaningful, soulful art made just for you. Every item in our shop is made to order with love and care through our trusted production partners.
Processing Time: Orders are typically processed within 2–5 business days.
Shipping Times:
- United States: 3–7 business days
- International: 7–21 business days (varies by destination)
Shipping Costs:
- U.S. Orders: FREE shipping on all items.
- International Orders: Rates are calculated at checkout.
You’ll receive a tracking number via email once your order is on its way.
Returns & Exchanges
Because our products are made to order, we are unable to accept returns or exchanges unless your item arrives damaged or incorrect.
If there’s an issue with your order, please contact us within 7 days of delivery with a photo and description of the problem. We'll make it right.
Email: [your contact email here]
Subject: Order Issue – [Your Order Number]
We want you to feel supported and uplifted in your experience with Shine Forward.
Order Questions?
Visit our FAQ page or Contact Us anytime. We’re here to help.